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FAQ

Frequently Asked Questions

What brands do you carry?

We carry products from leading manufacturers including Supermicro, ASUS, ASRock, Kingston, Samsung, Micron, QNAP, Synology, Lenovo, MSI, Gigabyte, Tripp Lite, and many more.

How does volume pricing work?

Volume discounts are applied automatically at checkout based on quantity. Orders of 2-4 units get 5% off, 5-9 units get 8% off, 10-24 units get 12% off, and 25-49 units get 15% off. For 50+ units, request a custom enterprise quote.

Do you offer net terms?

Yes, we offer net terms for qualified business accounts. Contact our B2B team at [email protected] with your business details to apply.

How quickly do orders ship?

Most in-stock orders ship same or next business day. Orders placed before 2:00 PM CST typically ship the same day. Dropship orders from our distributor partners may take 1-2 additional days.

Do you accept tax exemption certificates?

Yes. Email your tax exemption certificate to [email protected] before placing your order. We will set up your account as tax exempt.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, Amex, Discover), PayPal, ACH bank transfer, and wire transfer. Net terms available for qualified accounts.

Are products covered by warranty?

All products carry the manufacturer warranty. Warranty periods vary by brand and product category. Contact us if you need assistance with a warranty claim.

Can I get a quote for a large order?

Absolutely. For orders of 50+ units, use our B2B Enterprise Quote form and our team will respond within 24 hours with custom pricing.

Do you ship internationally?

We currently ship within the continental United States. For Hawaii, Alaska, or international orders, please contact us for a custom shipping quote.

Still have questions? Contact our team or call (469) 251-0066.

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